02 Capability · Get a part

Repairs & Parts

Diagnose, repair, replace. USA-made parts, in-stock catalog. Same-week ship, field-installable.

The Elite Standard

When something’s down, you need the part and the know-how to put it in. We stock a catalog of USA-made parts that ship the same week, and our techs can install them in the field. Ignitors, flex hoses, gas lines, controls: diagnosed, repaired, back in spec.

The process

How it works

  1. Call with the symptom

    What is it doing, when did it start, what changed. Half of the diagnosis happens on that call.

  2. We find the root cause

    Remotely if we can, on site if we have to. We would rather spend an hour finding the cause than a day replacing the wrong part.

  3. Pull the part or make it

    Most of what fails is in our USA-made catalog and ships the same week. Obsolete and legacy parts get fabricated in our own shop.

  4. Install it in the field

    A Field Crew tech puts it in, or we ship it with what your millwright needs to do it himself.

  5. Verify it back in spec

    The job is not the part going in. The job is the line running the way it is supposed to run.

Scope

What's included

Everything below is part of the scope. If what you need isn't on the list, ask us.

  • Combustion parts. Ignitors, flex hoses, gas lines, and burner components.
  • Drive and conveyance parts. Chains, belts, bearings, sprockets, and drive assemblies.
  • Controls and instrumentation. Sensors, thermocouples, and panel components.
  • In-house fabrication. Obsolete and legacy parts made in our own shop by our own welders.
  • USA-made, in stock, same-week ship.
  • Field installation by a Field Crew tech, or shipped for your crew to install.
The Elite Standard

Why bring repairs & parts to us.

Made in the USA, made by us

We are a manufacturer that also services. The catalog is not a drop-ship arrangement with somebody overseas; it is parts we make, stock, and stand behind.

Eleven certified welders

When the part you need has not been made in twenty years, somebody has to make it. Our shop does, and has since 1976.

The part is not the point

We diagnose first. Anybody can sell you an ignitor. We would rather tell you why the last one failed.

FAQ

Repairs & Parts: common questions

How fast can a part ship?

Anything in our catalog ships the same week. Fabricated and legacy parts depend on what has to be made; we tell you the honest number when you call.

Are your parts made in the USA?

Yes. Our parts catalog is USA-made and we manufacture in Greenville, Texas.

Do you carry parts for equipment you did not build?

Our stocked catalog is our own. For other manufacturers we either source the part or fabricate it in our shop. Legacy and obsolete equipment is where the shop earns its keep.

Can your techs install the part, or do I need my own crew?

Either way. A Field Crew tech can install it on site, or we ship it and your millwright puts it in.

Can you repair rather than replace?

Often, yes. That is the whole reason we diagnose before we quote.

The Elite Standard

Need repairs & parts? Tell us.

Reviewed by a Field Crew lead, not a sales rep. Initial scope reply within one business day.

Call us · 800-356-7591